Muhatap AI

Events · Muhatap AI

No waiting bookings while setting up on site.

Weddings, corporate events, meetings — quotes matched by date, guests and venue.

Wedding halls, event venues and catering — for booking requests arriving mid-service.

Who is it for?

Wedding halls, event venues and catering — for booking requests arriving mid-service. Muhatap AI does not replace your front-desk staff; it standardizes the first answer on phone and WhatsApp, handing off when the calendar is full or info is missing.

24/7 first answerContinues in-languageLog & summary in-dashboard

Top 3–5 reasons — detail

Date and party

Date, guests and budget collected, suitable hall quoted.

Venue and catering

Menu, decor and catering info shared.

Price and deposit

Package price and deposit info given.

Site-visit bookings

On-site visit date scheduled.

Flow Muhatap AI handles

  • Date/party/venue matching
  • Quote and availability presentation
  • Site-visit log
  • Approval and reminders
  • Callbacks and transfers
  • Human approval on special requests
Conditional accuracy: with calendar/PMS connected, real availability is checked; otherwise Muhatap AI says “calendar not connected, falling back to callback” — never claims a booking as final.

Needs human approval

Special pricing

No special price without authorized approval.

Contracts

Contracts need human approval.

Urgent

Day-of issues — straight to a human.

Incoming call — sample scenario · extended

A
Caller: Hi, can we schedule for Thursday afternoon after 2pm?
Muhatap AI: Sure, checking your calendar. Events team is free Thursday 2:30pm and 4pm — which should I book? I will confirm by SMS/WhatsApp after approval.
M
A
Caller: 2:30 works, thanks. Could you message the location too?
Muhatap AI: Great, booked 2:30pm. Sending location and prep info via WhatsApp. You will also get a reminder 15 min before.
M
→ Booking created · calendar checked · confirmation sent

Same flow on WhatsApp: customer writes → Muhatap AI checks calendar → lists free slots → confirms and books. Voice notes or images are transcribed and handled by the same rule.

Limits & compliance

  • • No definitive answers on sensitive topics like medical/legal/allergen issues; human approval is requested.
  • • Recording and transcripts are off by default; when enabled, an announcement plays and retention is selected.
  • • Data is stored in Türkiye; any cross-border transfer is stated in the contract.

Integrations & conditions

With Google Calendar / Outlook connected, Muhatap AI checks real availability in seconds. If not connected or PMS errors, it never shows a booking as final; it creates a callback or routes to the assigned person.

  • • Read/write scope is logged in-dashboard
  • • Auto callback queue if connection drops
  • • Alternative times suggested on conflict

Get started now

5-minute setup · Live immediately · No credit card (invoiced to company)

Get started now

Plans · transparent limits

FAQ

Can I keep my number? +

Yes — connects via SIP or forwarding; customers keep calling the same number.

How do recording & retention work? +

Off by default; when enabled an announcement plays, retention 30/90 days by plan.