Muhatap AI

Turkish-first AI receptionist

Answers the call, replies to the message, completes the booking.

Muhatap AI answers phone and WhatsApp while you’re busy or closed, replies from approved knowledge, checks availability, records the booking and hands off when needed.

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<1s reply24h WhatsApp compliantKVKK · 30-day retention

Live flow

Caller

“Can I book tomorrow 15:00? For my cat.”

Muhatap AI

Sure — 15:00 is free, 16:00 too. Which one? [calendar checked]

“15:00, please.”

Done — your 15:00 vet appointment is booked. Confirmation sent via WhatsApp.

38s total · calendar + CRM auto

Three jobs, end-to-end

01

Answers calls

Natural Turkish, <1s, seamless handoff and consent announcement.

  • Inbound/outbound
  • SIP / forwarding
  • 2 concurrent
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02

WhatsApp

24s window, text/voice/image, template confirm & handoff.

  • Message + booking
  • Template confirms
  • Meta compliant
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03

Records booking

Checks availability, prevents overlap, records appointment.

  • Google / Outlook
  • Overlap guard
  • Reminder template
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How it works

Reception done in 4 steps

01

Call / message in

Call or WhatsApp in, Muhatap AI answers in <1s.

02

Grounds in knowledge

Approved docs. Doesn’t hallucinate.

03

Calendar check + book

Hours & overrides + overlap guard, then book.

04

Notify & handoff

Confirm template, limit alert; handoff/callback if needed.

If calendar not connected, shows proposal wording — never promises a fixed slot.

All capabilities, one panel

Knowledge, calendar, conversations, usage and team — all in dashboard. AI only reads/writes via API.

Knowledge

Learns from PDF/Excel/site. Unapproved info never served.

Calendar & rules

Weekly hours + overrides. UI merges two tables.

Conversations

Transcript, summary, tags — empty when store disabled.

Multi-branch & persona

Per-branch greeting tone and language.

Team & roles

owner/admin/operator/viewer invites & matrix.

TR + EN

Site lang ≠ reception lang. In-call switch.

Recording / transcript / delete

Default off; consent-gated. 30-day retain, export & delete.

Human handoff

Transfer number, callback queue, handoff threshold.

Limits & alerts

Minute/session/concurrent bars — 50/80/100%.

Why Muhatap AI?

ManualMuhatap AI
24/7 reply✕ business hours✓ always on
Missed call✕ high✓ every call logged
Booking error✕ overlap risk✓ overlap guard
Info consistency✕ person-dependent✓ approved knowledge

Trust & compliance

Data in Türkiye, encrypted, KVKK compliant. Recording gated by consent, 30-day retention with export & delete.

Legal center
SSLKVKK compliantGDPR ready30-day retentionAnnouncement + consent

What it doesn’t do

  • No medical/legal advice
  • Doesn’t hallucinate
  • Payment/POS is P1

Ready? First booking in 5 minutes

Hear demo, pick plan, connect calendar.

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