Muhatap AI

Automotive · Muhatap AI

Never miss a call while serving customers on the lot.

Vehicle sales, test drives and inspections — one answer from stock, price and availability.

Dealerships, authorized dealers and used-car lots — for calls arriving while serving on the floor.

Who is it for?

Dealerships, authorized dealers and used-car lots — for calls arriving while serving on the floor. Muhatap AI does not replace your front-desk staff; it standardizes the first answer on phone and WhatsApp, handing off when the calendar is full or info is missing.

24/7 first answerContinues in-languageLog & summary in-dashboard

Top 3–5 reasons — detail

Vehicle and stock questions

Model, mileage, damage and price answered from the knowledge base.

Test-drive bookings

Date/time taken, vehicle and sales consultant matched.

Inspection and trade-in

Inspection hour and trade-in pre-info collected.

Finance and transfer info

Loan, installment and transfer process shared.

Flow Muhatap AI handles

  • Consistent stock and price information
  • Test-drive and inspection slot checks
  • Booking log and confirmation message
  • Trade-in and finance pre-info collection
  • Callbacks and consultant transfers
  • Queue and callbacks at peak hours
Conditional accuracy: with calendar/PMS connected, real availability is checked; otherwise Muhatap AI says “calendar not connected, falling back to callback” — never claims a booking as final.

Needs human approval

Special pricing and bargaining

No special price without authorized approval.

Contracts and transfers

Legal steps need human approval.

Safety

Routed to a human in emergencies.

Incoming call — sample scenario · extended

A
Caller: Hi, can we schedule for Thursday afternoon after 2pm?
Muhatap AI: Sure, checking your calendar. Automotive team is free Thursday 2:30pm and 4pm — which should I book? I will confirm by SMS/WhatsApp after approval.
M
A
Caller: 2:30 works, thanks. Could you message the location too?
Muhatap AI: Great, booked 2:30pm. Sending location and prep info via WhatsApp. You will also get a reminder 15 min before.
M
→ Booking created · calendar checked · confirmation sent

Same flow on WhatsApp: customer writes → Muhatap AI checks calendar → lists free slots → confirms and books. Voice notes or images are transcribed and handled by the same rule.

Limits & compliance

  • • No definitive answers on sensitive topics like medical/legal/allergen issues; human approval is requested.
  • • Recording and transcripts are off by default; when enabled, an announcement plays and retention is selected.
  • • Data is stored in Türkiye; any cross-border transfer is stated in the contract.

Integrations & conditions

With Google Calendar / Outlook connected, Muhatap AI checks real availability in seconds. If not connected or PMS errors, it never shows a booking as final; it creates a callback or routes to the assigned person.

  • • Read/write scope is logged in-dashboard
  • • Auto callback queue if connection drops
  • • Alternative times suggested on conflict

Get started now

5-minute setup · Live immediately · No credit card (invoiced to company)

Get started now

Plans · transparent limits

FAQ

Can I keep my number? +

Yes — connects via SIP or forwarding; customers keep calling the same number.

How do recording & retention work? +

Off by default; when enabled an announcement plays, retention 30/90 days by plan.